Summer 2019


Healthwatch Listening Tour in the High Weald

Healthwatch East Sussex launched it's health and social care Listening Tour in the High Weald on Monday 10th June, with the support of their "Chatty Van".
For two weeks, Healthwatch East Sussex are running a programme of activity to talk to local people about their views and experiences of the health and social care services they and their family use.
Healthwatch staff and volunteers will be at various locations and local events every day between Monday 10th to Friday 21st June, and they would love to see as many of you as possible.
Our partners will also be joining us throughout the these two weeks. These include:
● East Sussex Public Health
● East Sussex County Council Adult Social Care
● East Sussex County Council CHildren's Services
● High Weald Lewes and Havens CCG
● seAp Advocacy
● Action in Rural Sussex (AiRS)
The full timetable can be found by clicking here:

According to Public Health statistics, the High Weald has one of the lowest percentages of households able to access a GP within 15 minutes by public transport and has the lowest percentage of residents accessing East Sussex NHS general dental services.
This is your chance to tell us your views, so we can help change services for the better!

Complete our High Weald Listening Tour survey between the 10th and 21st June 2019 and be in with a chance of winning one of four £25 Love2Shop vouchers. Complete our High Weald Listening Tour survey now here: 

Community Connectors – Social Prescribing to improve mental health and wellbeing

In partnership with GPs across Hastings, Rother, Eastbourne, Seaford and Hailsham, Community Connectors provides ‘Social Prescribing’ to support people’s mental health and wellbeing.  

Community Connectors Service supports people to access specialist agencies and activities in their local community that can help improve their mental health and wellbeing.  A Community Navigator works with referred patients around a concern to identify goals and support them to action these step by step, including connecting to services and activities in their local community.  
The service is available to adults, aged 16 and over, who are experiencing issues affecting their mental health and wellbeing.  We accept self-referrals and referrals from GPs and health professionals. The service shows a 69% reduction in GP appointments made from patients after receiving support from Community Connectors.

Connect Well is provided as part of the Community Connectors Social Prescribing service in Marlborough House, Warrior Square.

Connect well has brought together a wide range of services and activities under one roof.  We currently have 12 services that we are working with providing mental health support, coaching, peer support, counselling, benefit advice, parental guidance, physical activity, healthy lifestyle, creative workshops and developmental courses.
All of these services working in partnership will enable us to provide a more holistic way of supporting the local community with their wellbeing.  The Ethos of all the partners is to open up pathways for all clients to access what they need to empower and improve wellbeing.

Details of all the partners are below:

•    Open for Parents:  
o    Parenting support for parents of children aged 2 – 19.  A universal service open to all parents.

•    One You:
o    Intergrated healthy living service that provides free one to one health coach sessions

•    ESCN Peer Support Service:
o    Using personal experiences of mental health challenges to inspire hope and recovery.

•    Hastings Advice & Representation Centre (HARC):
o    Free specialist welfare benefit advice and representation.

•    Child & Adolescent Mental Health Service:
o    Primary mental health team working with children, young people and their families who are experiencing moderate mental health problems.
o    Referral route via GP.

•    Care for Carers:
o    Support & counselling for unpaid carers.

•    Fellowship of St Nicholas:  
o    FSN is a children & families charity who deliver services in Hastings and Rother.  Health and wellbeing hubs are part of FSN, where they do drop in’s, courses and much more.

•    Active Hastings:
o    Providing different physical activities in partnership with others for all age ranges that are affordable and accessible.

•    Breakeven:
o    Offer interventions/treatment to anyone affected by problem gambling.

•    Arts on prescription:  
o    Art to promote wellbeing

•    Education Futures Trust:
o    Children & families charity/Health & wellbeing hub for North East Hastings

•    People in partnership:
o    People in partnership work with partners, volunteers and the wider community to influence the design and delivery of mental health services.

For more information on Southdown’s Community Connectors contact us by calling 01323 340151 or email

Triangle of Care

What is the Triangle of Care (ToC) and how does it affect family & friend carers within Sussex Partnership NHS Foundation Trust By Jacqueline Clarke-Mapp (Carer Leader)
The Triangle of Care (Toc) was launched in 2010 by the Carers Trust, developed by carers and families of those who had received support from mental health and dementia services.  Members of the Triangle of Care network include Network Partners of Carers Trust across the UK.  The Triangle of Care is a working collaboration that includes family and friend carers working with health professionals to improve the care provided.  Sussex Partnership NHS Foundation Trust (SPFT) attained membership of the Triangle of Care network in 2017.
The network is a UK-wide network of quality assured independent partners, such as Care for the Carers, East Sussex, who are authorised to provide grants to help carers get the extra help they need to live their own lives.  The locally based Network Partners can support carers in their homes through the provision of replacement care, and in the community with information, advice, emotional support, hands on practical help and access to much needed breaks.
For family & friend carers within SPFT this means being listened to, recognised and valued, supported in their work as a carer, getting support more quickly and being able to offer and share expertise and knowledge.
For service users within SPFT this means improvements to the care provided, and a more joined-up approach to care, achieved through the valuable information provided by family & friend carers.
For staff within SPFT this means access to credible information to better inform care plans, improved team working with carers, increased knowledge to improve practice and improved job enrichment.
Changes within SPFT to support carers
•    Carenotes updates – this ensures that carers’ details and circumstances are recorded at the time of the service user’s referral, and can be routinely updated as part of the care planning process.
•    Carer Awareness training with carers has and continues to be delivered to staff across the Trust.
•    Developing information/introduction letters which will be used across our services.
•    Setting benchmarks & measures to properly gauge how we are doing as a Trust.
•    Established working relationships with our strategic partners; Care for The Carers, The Carers Centre for Brighton & Hove and Carers Support West Sussex Partnership foundation Trust.
•    Carer Leader to ensure family & friend carers are at the heart of the Trust’s work.
•    Carer Support Lead positions have been created at Langley Green Hospital, Meadowfield Hospital and Carer Liaison & Support Worker role at Hellingly Centre.
•    Promotion of Young Carers Awareness Day, Carers Week & Carers Rights Day.
•    Confidentiality leaflets have been produced for family & friend carers & staff.
•    Carers involved in revising our policies including Carers and Confidentiality and Absence without Leave.
SPFT:  @FamiliesSPFT

Phoenix Centre, Lewes – Under new management

The management of the Phoenix Day Centre in Lewes transferred back to Adult Social Care on 1st April 2019. The day service was previously provided by Sussex Community Development Association (SCDA).  Directly Provided Services now provide the day service, which offers 25 places a day for older people.  The centre also operates as a community hub with various organisations using the facilities to provide a range of services and activities to the local community.

Referrals to the service can be made via Health and Social Care Connect or internally via the ASC Brokerage team . If you would like to know more about the day service, please contact Andrea Januszewska (Centre Manager) on 01273 337080.

Have you thought about becoming a Trustee for a Charity?

What is it like to be a Trustee for a charity?
Mandy Curtis shares her experience of being vice chair of Care for the Carers' Board of Trustees. Have you thought about becoming a Trustee?

Young Adult Carers enjoy Time to shine

The Time to Shine Project is working on a new music project with Young Adult Carers.


CARERS WEEK 2019 in East Sussex

Carers Week is an annual awareness campaign which celebrates and recognises the vital contribution made by the UK’s 6.6 million unpaid carers – people who look after a relative, friend or neighbour who couldn’t manage without them.

Carole from Care for the Carers urges you to party for carers

This year for Carers Week Care for the Carers is celebrating its 30th Anniversary by holding 80s parties - as Care for the Carers was 'born' in 1989! Find out more about how you can support Carers Week, in this Q&A with Carole:


The East Sussex Joint Strategic Needs and Assets Assessment (JSNAA)

The JSNAA is available at The site contains both local and national resources for those who commission, provide or use health and social care services in East Sussex.
On the site you will find:

  • data in the form of scorecards
  • area summaries
  • local comprehensive needs assessments 
  • profiles that compare our local data with national data 
  • overview reports and briefings that pull information from a wide range of sources into one document
  • ... and much much more.

To keep up-to-date with any new content please subscribe to a short monthly email alert here:

Carers Annual Survey Results

Care for the Carers reveal the findings from 2018 Annual Carers Survey here


Wrap for Carers

WRAP for Carers Taster Sessions
If you are a carer and you've ever wondered what WRAP is all about or wanted to attend a group but haven't been able to commit to a six-week course, a taster session could be for you.

Join us for a session to meet other carers and explore Wellness Tools for self-care, resilience and support.  There will be a maximum of ten people in each session.

To find out
more information please contact one of the WRAP facilitators:
Molly Booth is on 07507 734 370 or
Lucy Tucknott is on 07598 323 254 or 

Sign up for free Carer Awareness Training sessions


Join  Care for the Carers at towns across East Sussex including Hailsham, Hastings, Rotherfield, Eastbourne, Newhaven and Rye to learn more about carers.

Health and Wellbeing Board

All information relating to the Health and Wellbeing Board can be found here. The next meeting will take place on 16th July 2019 and will be webcast live.



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